Terms of Service
Terms of Service
Wowdogbox: Terms and Conditions
Monthly Dog Goodies & Accessories Subscriptions
(A)For Products Damaged in Transit: Before each WowDogBox is shipped, we do several levels of quality checks to eliminate the chances of a damaged product being shipped. In the rare event that a product from your monthly Box is accidentally damaged in transit, we will happily replace it with another piece of the same. Please note that the issue must be communicated to us within 24 hours of delivery of your WowDogBox via an email to firstname.lastname@example.org with a picture of the damaged product. We require this to source a replacement from our brand partners that we then ship out to you.
(B) For Repeated Products: While shipping monthly wowdogbox subscription boxes, we ensure that the same product is never sent to the same member twice. As the only way, we can identify a member is through the unique email address, if a member places multiple orders through different email addresses, we will not be able to track duplicates and guarantee unique products across different subscriptions. In the rare event that the same products are sent to the same member (as identified by the unique email address), we will happily replace the product with another one.
(C)Address Change Request: Address changes for your box should be updated via email or call us at customer care as soon as possible we might be able to help you if box is not dispatched. Please send us an email to email@example.com with the details of your new address from your registered email for us to make the change.
(D) Shipment Hold Request For all subscriptions, we accept requests to hold a shipment and dispatch it after a specific date only if you have communicated to us before product is been dispatched.
(E) Returned Boxes:For prepaid orders that are returned to us due to inability of the member to accept the parcel (member unavailable, out of station, incomplete address, member shifted, etc.) we will reship the Box whenever you want us to deliver. All Cash-on-Delivery orders that are returned to us are reshipped only after the payment for the same is made online.
Welcome to Wowdogbox. The wowdogbox website and services are provided by Wowdogbox limited. (“wowdogbox”, “we” “us” or “our”). These terms and conditions (these “Terms and Conditions”) govern your (“you” or “your”) access to and use of the wowdogbox.com web site (the “Website”) and all services provided by wowdogbox via the Website including without limitation our monthly product and gift service (collectively, the “Services”).
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
wowdogbox.com reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service. Wowdogbox.com disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only of the local courts. wowdogbox.com reserves the right to refuse service to anyone at any time. wowdogbox.com shall not be responsible for any damage caused using its website.
Billing and Payments
Wowdogbox does not directly process your payment via credit and debit cards, net banking,UPI and wallets . Instead we use a third-party processor. By providing your payment method such as: credit and debit cards, net banking,UPI and wallets or other financial information to us, you agree to Wowdogbox employing the processor and submitting your information to it. Your financial information is subject to the Terms and Conditions of the processor, which can be found at: https://razorpay.com/terms/. You further agree we are not responsible for the use or misuse of any information provided by you which comes into the possession of the servicer.
Warranty and Liability
ALL PRODUCTS ARE PROVIDED “AS IS” AND, TO THE EXTENT ALLOWED BY APPLICABLE LAW, WITHOUT WARRANTY OF ANY KIND BY WOWDOGBOX, INCLUDING WARRANTY OF MERCHANTABILITY AND OF USE FOR A SPECIFIC PURPOSE. ALL GOODS ARE SUBJECT TO THE MANUFACTURER’S WARRANTY, IF ANY. UNDER NO CIRCUMSTANCES WILL WOWDOGBOX, ITS MEMBERS, OFFICERS OR EMPLOYEES BE LIABLE
FOR ANY DAMAGES WHETHER DIRECT, PROXIMATE, INDIRECT, HOWEVER REMOTE, SPECIAL, CONSEQUENTIAL OR EXEMPLARY (INCLUDING BUT NOT LIMITED TO LEGAL FEES, LOST PROFITS, LOSS OF USE OR YOUR COST OF REPLACEMENT) AND REGARDLESS OF WHATEVER LEGAL THEORY (IE TORT, CONTRACT ETC.) IS ADVANCED.
YOU AGREE THE MAXIMUM EXTENT OF OUR LIABILITY FOR ANY TYPE OF DAMAGES OR CLAIMS, ARISING FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY, SHALL BE, AS DESCRIBED ABOVE, REPLACEMENT OF YOUR PRODUCTS ORDERED FROM WOWDOGBOX OR A CREDIT TO YOUR ACCOUNT. WOWDOGBOX IS NOT RESPONSIBLE FOR YOUR USE OF THE PRODUCTS ORDERED, INCLUDING ANY ALLERGIC REACTION.
Copyright and Intellectual Property
All information displayed, transmitted or carried on wowdogbox is protected by copyright and other intellectual property laws. This site is designed, updated and maintained independently by wowdogbox limited. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at wowdogbox.com .
At Wowdogbox, we respect your privacy as much as you do. We do not share your personal information with others. This information is only used by wowdogbox.com and its partners to ensure the fulfillment of the service requested by you. This includes informing you of promotional offers, which you could choose to opt out of via the "Unsubscribe" link in every promotional email communication. For opting out of SMS communication, please email us on firstname.lastname@example.org with your mobile number. By signing up for a paid wowdogbox.com subscription box, you agree to receive updates about your order such as dispatch, expiry, renewal, etc. via email and SMS on the email address and mobile number that you provide to us while signing up for this service.